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This white paper explains the basics behind vendor neutral archives (VNAs). Click through to uncover the short- and long-term benefits, as well as get information of what to consider before making the investment.
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Considering adopting second-vendor virtualization to increase diversity, data center power and agility? This resource describes the appeal of open source solutions over proprietary vendor solutions.
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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing.
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This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
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Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
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This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
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When choosing a desktop virtualization platform to manage your desktop infrastructure, your architecture and capabilities may be limited by the features offered by each product. This document details the features and benefits of Red Hat Enterprise Virtualization for Desktops 3.0 in comparison with current market competitors.
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This Magic Quadrant is a snapshot of the overall market that ranks vendors against each other, according to competitive criteria. Vendors in any quadrant, as well as those not ranked on the Magic Quadrant, may be appropriate for your enterprise's needs and budget.
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The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.
