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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
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This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
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This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
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This white paper will get you up to speed on all aspects of cloud computing. It will help you examine cloud opportunities, review potential issues, and consider where and how specific information should be processed in your organization. Check out this white paper to learn more.
WHITE PAPER:
Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more.
WHITE PAPER:
This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
WHITE PAPER:
This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.