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Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental. Posted: 19 May 2014 \| Published: 30 Apr 2013 TOPICS: IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| ITIL

Exchange Deployment Planning Services sponsored by Dimension Data. WHITE PAPER: Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more. Posted: 02 Jul 2010 \| Published: 01 Sep 2009 TOPICS: Application Deployment \| Email Management \| Email Server Software \| IT Services \| Microsoft Exchange \| Microsoft Exchange Server 2010 \| Server Management

A Better Way to Manage Desktops: HP Workplace Management Services sponsored by Hewlett-Packard Enterprise WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Desktop Applications Management \| Desktop Management \| Enterprise \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| IT Workforce \| Management Service Providers \| Productivity

How to Avoid 4 Growth-Defying IT Dilemmas sponsored by ServiceNow WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money. Posted: 29 Apr 2013 \| Published: 29 Apr 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs sponsored by Dimension Data WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs. Posted: 03 Feb 2014 \| Published: 03 Feb 2014 TOPICS: IT Service Management \| IT Services

Create a Strong, Dynamic Customer Experience sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. Posted: 19 Dec 2013 \| Published: 30 Nov 2012 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

How to Meet the Growing Demands on IT - 4 Steps along the Path sponsored by Rackspace Technology WHITE PAPER: This white paper details a four step process you must take in order for IT to stay ahead of your growing demands. Posted: 18 Jun 2014 \| Published: 18 Jun 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Cloud Intelligent Network: Connect the World of Many Clouds sponsored by Cisco Systems, Inc. WHITE PAPER: Uncover how an intelligent network is the key to creating a successful cloud environment for your users. Posted: 07 Mar 2012 \| Published: 30 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Data Center Networking \| Data Centers \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| IT Services \| MPLS \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Networking Hardware \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Virtual Desktop Infrastructure

Virtualizing Tier 1 Applications: A Critical Step on the Journey Toward the Private Cloud sponsored by VMware, Inc. WHITE PAPER: This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing. Posted: 14 Oct 2010 \| Published: 01 Jan 2010 TOPICS: Application Deployment \| Cloud Computing \| High Availability \| IT Services \| Microsoft Exchange \| Oracle (Product) \| Server Virtualization \| Virtual Machine \| VMware

Learning to Compete: IT's Next Transformation sponsored by EMC WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers. Posted: 26 Jul 2013 \| Published: 13 Mar 2013 TOPICS: IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services