Dealing with Customers Multimedia

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IT Priorities 2018 - What's happening in storage and cloud? sponsored by TechTarget ComputerWeekly.com VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, explains what is happening in storage and cloud according to our 2018 IT Priorities survey, taken by over 250 IT decision makers and managers. Posted: 08 Feb 2021 \| Premiered: 02 May 2018 TOPICS: Cloud Computing \| Cloud Disaster Recovery \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| CRM \| SaaS ERP \| Storage Best Practices \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Spending

Introduction to Microsoft Dynamics CRM Online sponsored by Microsoft WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. Posted: 09 Sep 2009 \| Premiered: Sep 9, 2009 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Management \| Customer Retention \| Customer Service \| Customer Support Software \| Sales \| Sales and Marketing Software

US Food Service - Streamline project includes Afaria sponsored by Sybase, an SAP company VIDEO: Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office. Posted: 11 May 2009 \| Premiered: 11 May 2009 TOPICS: CRM \| Customer Service \| Information Management \| Mobile CRM \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Sales Force Automation \| Sales Order Management \| SAP (Product) \| Wireless Security

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

Webcast: Thinking Strategically About ABM sponsored by TechTarget and Marketo WEBCAST: Industry leaders TechTarget and Marketo outline the most common challenges of Account-Based Marketing (ABM) strategies and a set of practical practices for 2017. Posted: 29 Mar 2017 \| Premiered: Mar 29, 2017 TOPICS: CRM \| CRM Best Practices \| Marketing \| Marketing Information Systems \| Marketing Literature

Geoffrey Moore on Application Transformation –Part 2 sponsored by Hewlett Packard Enterprise WEBCAST: Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. Posted: 05 Jul 2012 \| Premiered: Jul 5, 2012 TOPICS: Application Development \| Application Infrastructure \| Application Life-Cycle Management \| Cloud Computing \| Collaboration \| CRM \| IT Infrastructure \| Social Networking \| Web 2.0

Taking Stock of Product Data: Using Data Quality to Refine PIM Initiatives sponsored by DataFlux Corporation WEBCAST: This live webcast will address the applicability of data quality and data integration techniques within product information management (PIM) initiatives. View this webcast to learn how to address these and other facets of PIM initiatives. Posted: 04 Oct 2007 \| Premiered: Aug 1, 2007 TOPICS: Business Intelligence \| Compliance (Systems Operations) \| CRM \| Customer Data Integration \| Customer Data Management \| Customer Service \| Data Governance \| Data Management \| Data Quality \| Data Warehouses \| Master Data Management

SWING Integrator - Office Integration for Lotus Notes sponsored by SWING Software TRIAL SOFTWARE: Every organization standardized on Lotus Notes and MS Office or OpenOffice needs advanced integration between Notes and its Office suite. This includes attachment handling, field exchange, mail-merge, document automation, reporting, and PDF conversion. Posted: 01 Feb 2007 \| Premiered: 01 Jan 2007 TOPICS: Application Development \| Application Integration \| CRM \| Document Management \| Document Management Software \| Domino \| Integration Server Software \| Lotus Notes \| Microsoft Excel \| Microsoft Office \| Software Development Tools

Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management sponsored by KANA WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both. Posted: 22 Jun 2012 \| Premiered: Jun 22, 2012 TOPICS: Business Process Management \| Business Process Management Software \| CRM \| Customer Service \| Knowledge Management

SAP Real-Time Analytics sponsored by SAP America, Inc. WEBCAST: In this video, see real-time mobile analytics in action and never be out of reach again. See how mobile analytics can help improve productivity across your business. Posted: 11 Oct 2011 \| Premiered: Oct 11, 2011 TOPICS: CRM \| Data Analytics \| Mobile CRM \| Mobile Device Management \| SAP (Product)