Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 13 August 2019: How tech experts could earn millions as whistleblowers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, a tech expert is set to earn millions after successfully blowing the whistle on vulnerabilities in Cisco's video surveillance software. Our latest buyer's guide examines the issues around big data architecture. And we look at how the end of Windows 7 could spark a new era for desktop productivity. Read the issue now.
Posted: 08 Feb 2021 | Published: 13 Aug 2019

TechTarget ComputerWeekly.com

Computer Weekly - 21 December 2021: What is Log4Shell - and why the panic?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we assess the risks from Log4Shell, a new web software vulnerability described as "catastrophic". We look at SASE – secure access service edge – which is set to be one of the networking priorities for 2022. And some victims of the Post Office IT scandal are still waiting for proper compensation. Read the issue now.
Posted: 20 Dec 2021 | Published: 21 Dec 2021

TechTarget ComputerWeekly.com

Computer Weekly – 21 May 2019: Managing software updates in Windows 10
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how technology is fighting poverty by increasing financial inclusion. We examine how best to manage the challenges of Microsoft's new plan for ongoing Windows 10 updates. And we find out how data innovation at Lloyd's of London is supporting a wider digital modernisation. Read the issue now.
Posted: 08 Feb 2021 | Published: 21 May 2019

TechTarget ComputerWeekly.com

CW500: A roadmap to software-defined everything – Paddy Power Betfair
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: Computer Weekly's CW500 Club heard from IT leaders plotting a roadmap to software-defined everything - this presentation was given by Steven Armstrong, principal automation engineer at Paddy Power Betfair.
Posted: 08 Feb 2021 | Published: 17 Oct 2016

TechTarget ComputerWeekly.com

Computer Weekly – 8 November 2016: The march of the robot workers
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Nov 2016

TechTarget ComputerWeekly.com

Computer Weekly – 19 September 2017: Can DevOps deliver on its productivity promises?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, DevOps is cited as a key element of digital transformation – we examine the challenges to delivering on its promise. Many retailers are investing in emerging technologies to gain an edge – but are they too far ahead of the curve? And could a new spirit of collaboration help UK broadband roll-out? Read the issue now.
Posted: 08 Feb 2021 | Published: 15 Sep 2017

TechTarget ComputerWeekly.com

AI & Automation: Turning data into insights
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, read more about the trends that are shaping the demand for AI and how organizations including healthcare service providers and F1 racing teams are leveraging technology on their own terms.
Posted: 08 Feb 2021 | Published: 11 Jul 2018

TechTarget ComputerWeekly.com

The Devil's Right Hand: An Investigation on Malware-oriented Obfuscation Techniques
sponsored by TechTarget ComputerWeekly.com
EGUIDE: This article in our Royal Holloway Security Series evaluates the role that obfuscation techniques play in malware and the importance of understanding their effectiveness.
Posted: 08 Feb 2021 | Published: 29 Jul 2016

TechTarget ComputerWeekly.com

Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
Posted: 08 Feb 2021 | Published: 25 Feb 2020

TechTarget ComputerWeekly.com