CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
WHITE PAPER:
Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
WHITE PAPER:
What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
WHITE PAPER:
Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
WEBCAST:
Access this webcast to learn about the past, present and future of IBM i. Discover, through the use of real-life examples, how organizations have benefited from this system.
WHITE PAPER:
In this white paper, learn what to look for in a decision management solution and how to make a case for business users of information technology.
WHITE PAPER:
Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
WHITE PAPER:
At Intel, we've developed a comprehensive methodology, based on total cost of ownership (TCO), that lets us calculate the real cost of operating more than 90,000 PCs. Using it, we can understand the real cost of deploying and maintaining our PCs across varying time horizons.
WEBCAST:
Tune into the following webinar to learn how IBM can help you with operations, performance, analytics, automation and delivery of your IT services in today's complex on-premises, hybrid, and cloud environments.
