PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EZINE:
With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
EGUIDE:
Learn how WLTH, a fintech company, built its own technology stack that delivers data analytics and other capabilities as it seeks to win market share from traditional banks.
EZINE:
In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.
EZINE:
In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
EZINE:
Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result.
EZINE:
In this week's Computer Weekly, Russian hackers leaked emails and documents from British government, military, and intelligence officials – we examine the implications. New EU laws will govern online safety and the use of AI, but what do they mean for organisations? And we look at the growth in checkout-free shopping. Read the issue now.
EZINE:
In this issue of CW Europe, find out how researchers in the Netherlands are attempting to help IT systems fight certain cyber attacks in a similar way to the human immune system works. Also find out about the so-called "Klarna academy" in Stockholm, which has created the next set of Nordic fintech entrepreneurs.
EGUIDE:
Litigators are circling as thousands of contractors realise that the 2017 roll-out of IR35 reforms to the public sector may have resulted in unlawful tax deductions – and the private sector could be next.
EGUIDE:
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
