EZINE:
In this week's Computer Weekly, after SAP won a court case against a major customer, Diageo, over software charges, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO's big challenges for the year. Read the issue now..
WHITE PAPER:
Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
WHITE PAPER:
With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
EZINE:
As a channel partner, it's time to embrace change as the only constant variable. The need for evolution is constant and this ezine is your glimpse into the future of channel partnership. You will also learn about the widening gap in the race for digitisation and whether tech skills are better learned in a classroom or in the field.
EZINE:
In this week's Computer Weekly, as the UK goes to the polls, we take an in-depth look at the political parties' manifestos for technology, and examine what the IT sector wants from the next government. Our latest buyer's guide covers collaboration software. And we analyse an emerging standard for endpoint security. Read the issue now.
WHITE PAPER:
As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend.
WHITE PAPER:
This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances.
EZINE:
In this week's Computer Weekly, we talk to the National Crime Agency's top cyber cop about tackling IT security threats against the UK through global collaborations. We ask CIOs for their tips on building an IT strategy for the digital age. And we review the big six storage suppliers' plans for all-flash arrays. Read the issue now.
