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• Enterprise Desktop

  • Windows 8 tools build on native Windows 7 utilities with new capabilities

    New and updated Windows 8 tools can help admins and users. Windows 8 utilities include functions for backing up and restoring systems.

  • Why a Windows security scan is not enough to protect your workstations

    A traditional Windows security scan may lure IT into complacency about desktop vulnerabilities, so look at four areas to beef up Windows security.

  • Microsoft addresses legacy apps with Windows 8 app compatibility tools

    New operating systems are always accompanied by compatibility concerns. Windows 8 app compatibility is no different, or is it?

• CIO

  • Amid school budget cuts, CIO combines cost savings with innovation

    Amid budget cuts, a Florida school district CIO earns high marks for innovations that shore up and improve IT while saving money.

  • Students-first mentality drives IT innovation at Athabasca University

    CIO Brian Stewart put students first in an overhaul of IT systems at Athabasca University. Read more about this IT Leadership Awards finalist.

  • Consistent cybersecurity training a must to meet evolving threats

    In this week's Searchlight: bold new threats highlight need for cybersecuity training, why big data requires soft skills, cloud confusion and more.

• Virtual Desktop

  • Citrix expected to tackle mobile application delivery, VDI costs

    As Citrix Synergy 2013 kicks off in Anaheim, attendees hope to learn about new desktop and application delivery strategies for the mobile world.

  • How Microsoft RDP 8.0 addresses WAN, graphics shortcomings

    Microsoft's Remote Desktop Protocol improves the user experience with the release of RDP 8.0 in Windows Server 2012, but there are some limitations.

  • Making Citrix XenDesktop play nice with a VMware hypervisor

    You can run XenDesktop on a VMware hypervisor, but what does that entail? Learn how clustering and vCenter Server work in a mixed VDI environment.

• Networking

  • Troubleshooting network problems with good governance and design

    Packet loss, oversubscription, unpatched and inconsistent switch software still plague enterprise networks. Find out how engineers are fighting back.

  • Networking blogs: Overlay Transport Virtualization, SDDC practicality

    In this week's networking roundup, bloggers advise how to use Overlay Transport Virtualization and discuss what's needed for a mature SDDC.

  • Q&A: Why WLAN test tools should evolve quickly -- but likely won't

    Network consultant Peter Welcher talked to SearchNetworking about the evolution of WLAN test tools as more businesses look to wireless networks.

• VMware

  • IT, meet security: Why vSphere security is all about collaboration

    Strong vSphere security comes from collaboration and the right server virtualization security tools and processes.

  • How the VMware Hardware Compatibility Guide keeps everyone safe

    Enterprise IT is a balancing act between new innovative gadgets and proven tools. Find the middle ground with the VMware Hardware Compatibility Guide.

  • Parsing the use of vSphere vs. ESXi to describe VMware virtualization

    VMware's virtualization hypervisor goes by ESX/ESXi and vSphere. The difference in when to use ESXi vs. vSphere terms is subtle.

• Security

  • Using EMET to harden Windows XP and other legacy applications

    Expert Michael Cobb details how using EMET, a free tool from Microsoft, can harden Windows XP and other legacy applications.

  • Beyond privacy policies: Practical privacy for websites and mobile apps

    Posting a privacy policy is not enough. Here's practical advice for privacy on websites and mobile apps.

  • Exploit kits evolved: How to defend against the latest attack toolkits

    Expert Nick Lewis details how automated exploit kits are evolving and offers mitigations for the latest methods employed by these attack toolkits.

• CRM

  • ACCE conference honors the best workers in the call center industry

    The ACCE conference celebrated its 10th anniversary with the ICMI awards dinner. Find out which companies were recognized for excellence in service.

  • Windows 8 operating system a marked change in touchscreen environments

    Move aside iOS: Windows 8 operating system could be what turns tablets and smartphones into serious business platforms.

  • Mobile technology makes time management challenging

    Mobile technology has made it easier to solve problems at the office while we aren't at the office. But all that connectedness could mean more work and less play.

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