Distribution Channel Management Reports

MicroScope market update: the world of print
sponsored by MicroScope
EGUIDE: The threat of the paperless office is as far away as ever and for now there are plenty of choices for those looking to sell printer technology. This guide will provide an update on some of the recent activities by vendors on the hardware front as well as looking into the managed print service world.
Posted: 08 Feb 2021 | Published: 05 Jul 2017

MicroScope

MicroScope – October 2023: Automating repetition in storage and backup management
sponsored by MicroScope
EZINE: In this issue, we explore how the growing hype of generative artificial intelligence is set to make change in the storage and backup management world, as well as the concerns and limits of the technology. Also, read about the importance of getting MSSPs and suppliers on the same page, and how SSC is moving to meet customer needs.
Posted: 05 Oct 2023 | Published: 06 Oct 2023

MicroScope

MicroScope – September 2023: Channel pushes on against the odds
sponsored by MicroScope
EZINE: In this issue, we take a look at the struggles and triumphs faced by the channel this year so far. Also read up on possible solutions to the skills shortage, including the opening up of STEM to a more diverse range of students, and the necessity for improving skills on the job.
Posted: 31 Aug 2023 | Published: 01 Sep 2023

MicroScope

MicroScope – February 2021: The forecast on channel security
sponsored by MicroScope
EZINE: MicroScope asks experts to share their opinions on what lies ahead for the channel in the security market, along with their predicitions for what upcoming threats to expect. Also read about how the managed service community helped to keep SMEs afloat during Covid-19, and how to arm the business with the best IAM tools for remote working
Posted: 08 Feb 2021 | Published: 05 Feb 2021

MicroScope

SearchSystemsChannel.com eGuide: VAR Guide to Storage for Virtual Servers
sponsored by IBM
EGUIDE: This expert e-guide, brought to you by SearchSystemsChannel.com, explores the storage challenges that frequently accompany server virtualization. Gain insight into best practices your customers can implement to ensure optimal storage performance and the success of their virtual environments.
Posted: 15 Aug 2011 | Published: 15 Aug 2011

IBM

True Profiles: A Contemporary Method for Managing Customer Data
sponsored by Unica Corporation - An IBM Company
WHITE PAPER: As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included.
Posted: 04 May 2011 | Published: 04 May 2011

Unica Corporation - An IBM Company

Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.

Take Charge of MSP Sales and Marketing
sponsored by TechTarget IT Channel
EBOOK: This three-part guide aims to help MSPs build sales operations and make key marketing decisions that will generate brand-new leads and expand customer bases.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

TechTarget IT Channel

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels
sponsored by Genesys
CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
Posted: 16 Sep 2013 | Published: 28 Feb 2013

Genesys

Measuring Storage Performance to Better Predict Your Storage Needs
sponsored by CloudByte
WHITE PAPER: Get help measuring the performance of your software-based storage and traditional hardware-based storage to better predict your current and future storage needs.
Posted: 14 Aug 2013 | Published: 14 Aug 2013

CloudByte